• Great salary!
  • CBD Location – close to trains + buses
  • Benefits – gym membership, breakfast + more!

The opportunity
Our client is a worldwide leading sales and support software company who are experiencing rapid growth. They are well known for their fantastic customer service, great team culture and generous staff benefits. The growth being experienced means the time has come to expand their Customer Service Representative team in the Sydney offices. The type of person well suited to this role is one with a strong work ethic, customer service experience and great problem solving skills. If you possess these qualities and more, this could be for you!
The responsibility
As a Customer Service consultant, you will use your experience to assist the client base when they are experiencing issues. Responsibilities include:

  • Providing Level 1 telephone support for the client base
  • Logging support calls onto the customer service system
  • Resolving software queries as reported by clients
  • Answering general client software and hardware queries
  • Data collection to assist with incident resolution

The expertise
As the ideal candidate you will possess strong customer service skills, at least 6 months bookkeeping experience and be competent at using MS Office. You will have an interest in learning about new technologies, possess strong communication skills and maintain a friendly, helpful team driven personality. Any experience in the legal field is advantageous, but not a necessity.
On offer is the opportunity to start and grow a career with a company that provides thorough training, longevity and security for all its employees. They have a strong push for open communication, benefits that will make your friends jealous, and a great location close to public transport. 
The Next Step

On offer is a great opportunity for personal and professional development in a friendly and supportive environment. If you believe you have the skills required to fill these positions, I encourage you to apply online with an updated resume.
Alternatively, please contact Isabella Armati at Assistant Sydney for further information on the role on (02) 8277 4124 or 0417 937 303.

Job Title:
Location: Sydney