The Opportunity
Our client is an international, award-winning firm within the interior design related sector, with a focus on innovation, sustainability, and unique product design! Their welcoming and fun team are now seeking a passionate Customer Service Specialist with a high energy and vivacious personality – along with customer service/call centre/admin experience.
The Responsibility
As a Customer Service Specialist, your responsibilities will involve but are not limited to:
- Processing online orders for customers;
- Liaising with clients including interior designers, architects, furniture manufacturers, and contractors;
- Answering phone calls and ensuring the desk is occupied at all times;
- Responding to emails, providing sales support;
- Data processing;
- Customer service and admin requests as needed.
Training will be provided but prior customer service/admin experience is essential.
The Expertise
We are seeking a self-motivated, vibrant, and client services orientated individual with at least 2 years of experience in customer service, administration, or a call centre. You will pride yourself on your exceptional communication skills and outstanding attention to detail. Intermediate MS Suite skills are imperative for this role. Industry experience is not essential.
The Next Step
If you believe you hold the skills required for this role, please apply online with an updated resume today! Alternatively, please call Alana Chapman on 0477 009 590 for a confidential discussion.
