The Opportunity

This is more than a role – it’s your gateway to a career in one of Sydney’s most exclusive corporate spaces. As the first point of contact for clients and guests, you’ll represent a globally renowned organisation celebrated for its exceptional service.

Surround yourself with accomplished professionals while playing a key role in fostering connections and community through service offerings and events as the Member Services Officer. With a 5-day work week and typical corporate hours, you’ll thrive in a dynamic environment where every day brings new opportunities. Based front of house you will thrive with confidence in a fast-paced environment and will present with exceptional verbal and written communication skills.

The Responsibility

Reporting to the Office Manager, your responsibilities will include but are not limited to;

• Prioritise a warm welcome and fond farewell for all members and visitors to the office;
• Manage the front of house and communal office space, along with all calls and emails coming through the office;
• Conduct office tours for new starters and support with their onboarding and ongoing office needs, fostering relationships;
• Confirm all follow-up and communications are responded to professionally
• Support with coordination and execution as well as attend events;
• Supporting office management strategies to optimise space and enhance workplace experiences;
• Ensure the office is always clean and maintained to the highest standard and;
• Work with IT, catering and facilities vendors to ensure that inventory, events and office-needs are catered to in a timely manner.

The Expertise

What are we looking for? A polished, professional, and proactive self-starter with a flair for exceptional service. Whether you’re coming from 5-star hospitality, aviation, or premium hotel settings, or you’ve gained experience in a corporate space, this role is your chance to shine. Bring your passion for delivering memorable experiences, strong communication skills, and ability to handle tight deadlines with grace.
  
The Next Step
If you believe you hold the skills required for this role, please apply online with an updated resume today! Alternatively, please call Alana Chapman on 0477 009 590 for a confidential discussion.