• Immediate Start | 6 month contract to permanent employment 
• Further your professional development through additional L&D and mentoring opportunities
• Great employee benefits and more on the way! | Office located South of CBD

The Opportunity

Our client, an ASX listed organisation, is a leader and trusted name across the international stage; with multiple household brands under their umbrella, they continue to thrive in the ever-competitive market. They take being a leader in the industry very seriously, and as such they provide excellent training, development and support to all staff to ensure they’re reaching their full potential. The client is currently undertaking a search for a Customer Service Coordinator to join the business in a contract, which will be made permanent (for this reason we’re only accepting applications from Australian/New Zealand Citizens or Permanent Residents).

You must be a go-getter, someone who thrives off meeting targets/KPI’s and who enjoys the fast paced nature of B2B sales. If this sounds like you…then please apply now!

The Responsibility
 
In this Sales and Customer Service role your duties and responsibilities will include:

• Maintaining relationships with existing business customers;
• Providing assistance on all queries surrounding orders, products, promotions, pricing and order status;
• Processing orders, refunds and returns;
• Provide assistance with repair and warranty claims in a timely manner;
• Be excited and driven by individual targets and KPI’s;
• Manage inbound calls and emails, and find the answer/solution to client enquiries in an efficient manner;
• Be confident and comfortable with outbound cold calling to build on the customer network;
• Liaising with courier companies to follow up on the dispatch and delivery of orders;
• Administration tasks – including tracking of B2B outreach attempts.

The Expertise

The ideal candidate will be an excellent communicator, have a mature mindset, and have at least 3 years of experience in an inbound call centre. Experience in cold calling and outbound B2B sales, though not essential, will certainly set you apart from other applicants and will be a solid foundation for hitting the ground running in this role. You must be switched on, confident and polite. We are looking for someone who has demonstrated initiative, is self-motivated and loves the hustle of a sales role!
 
The Next Step
 
If you would like further information on this opportunity please call Victoria Lister on 0407 415 144 for a confidential discussion. Alternatively, apply online with an updated resume today!
 
About Assistant Sydney

Here at Assistant Sydney, our sole focus is to partner with organisations and executives to attract the very best office support talent. 
Our ambition is to be recognised as the most respected office support recruitment firm in Australia. We build personal relationships with the best Office Support talent across Australia, recruiting positions ranging from Reception through to Executive Assistants on a temporary and permanent basis.